Last updated: May 2026
At Brass Butterfly, we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how it is used, and how we keep it secure.
Information We Collect
When you place an order, contact us, or sign up for updates, we may collect information such as:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information
- Order details
Payment information is processed securely through trusted third-party payment providers. Brass Butterfly does not store full credit card information on our servers.
How We Use Your Information
We use your information to:
- Process and ship orders
- Communicate about your order or inquiries
- Provide customer support
- Improve our website, products, and customer experience
- Send occasional updates or marketing emails if you choose to subscribe
We do not sell or rent your personal information to third parties.
All payments are processed securely through trusted third-party providers. We do not store your full payment information on our servers.
Cookies & Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience and better understand how visitors use the site.
These tools may collect information such as:
- browser type
- device information
- pages visited
- time spent on the site
You can adjust your browser settings to disable cookies if you prefer.
Third-Party Services
We may use trusted third-party services to help operate our business, including:
- payment processors
- shipping providers
- website analytics services
- email marketing platforms
These providers only receive the information necessary to perform their services.
Your Rights
You may request to:
- access the personal information we hold about you
- update or correct your information
- request deletion of your information
To make a request, please contact us using the information below.
Data Security
We take reasonable measures to protect your personal information and maintain secure systems for processing orders and communications.
However, no method of online transmission or electronic storage is completely secure.
Contact
If you have questions about this policy, please visit our Contact Page.
Anne@BrassButterfly.com